Way2Go VA Card Balance Help

Way2Go VA Card Balance Check

If you are trying to check the balance of your Virginia assistance benefits, we’re here to help. In this article, we walk you through the steps to successfully complete the Way2Go VA Card balance check.

The Virginia Way2Go Card by Debit MasterCard® is the safe and convenient electronic payment system for receiving unemployment insurance (UI), cash assistance, child support, payroll, and child care payments.

The Commonwealth of Virginia has implemented the electronic payment system to reduce fraud and provide recipients with immediate access to their benefit payments.

The Way2Go VA Card is currently used for several assistance benefit programs in Virginia including the temporary assistance for needy families (TANF), unemployment insurance (UI), electronic child care (ECC), child support, child care, and payroll.

In this article, we will provide you with:

  • Three ways to check your Way2Go VA Card balance
  • Instructions to check your Virginia Way2Go Card benefits balance
  • Virginia Way2Go Card Customer Service Number
  • Answers to Virginia Way2Go Card Frequently Asked Questions

For help accessing your Virginia Way2Go Card balance and transaction history, then continue reading below.

Virginia Way2Go Card Balance Help

Virginia Way2Go Card Balance Check

There are three ways to check the current balance on your Virginia Way2Go Debit Card – online, in-person, and by phone.

In addition to your card balance, you can also view your recent benefit payments and transaction history.

To find out how to check your current Way2Go VA Card balance, follow the instructions provided below:

Option 1 – Online via Go Program Website

The quickest and easiest way to check the balance on your Virginia Way2Go Card is online.

To check the balance of your Way2Go VA Card benefits, please log into your Go Program online account.

The VA Way2Go Card Account Login Page can be found on the Go Program website at www.goprogram.com.

If you do not have online access to your Way2Go Card Virginia, but would like help setting up your online account, check out our article here. We also provide you with step-by-step instructions for completing your Way2Go Login VA and account registration.

There are also two other options available for checking your Way2Go Virginia Card balance.

Option 2 – Balance Check by Phone

The next option for checking your Virginia Way2Go Debit Card balance is by phone.

To get your Virginia unemployment, child support, or cash assistance balance, please call the Virginia Way2Go Card Customer Service phone number at 1-800-961-8423.

For international callers (including Puerto Rico), please use the International Customer Service phone number listed on the back of your card.

Option 3 – ATM Balance Check

The last option for checking your VA Way2Go Debit Card balance is in-person at an ATM location.

You can check your Virginia Way2Go Debit Card balance for free at any MoneyPass or Comerica Bank ATM location.

To find a MoneyPass ATM near you, click here.

To find a Comerica ATM near you, click here.

You can check your VA Way2Go balance by phone, at an ATM or online anytime – 24 hours a day, 7 days a week, 365 days a year.

For additional help, please contact Virginia Way2Go Customer Service using the phone number information provided below.

Way2Go VA Customer Service Number

If you want to speak with a live person about your Virginia Way2Go Debit Card benefits, please use the customer service phone numbers provided below.

For general help with your VA Way2Go Card benefits, call the Way2Go Virginia Customer Service number at 1-800-961-8423.

Similarly, if you are trying to reach customer service from outside of the United States, including Puerto Rico, please call the International Customer Service phone number listed on the back of your card.

Virginia Way2Go Card Unemployment Phone Number

For additional help or for specific questions related to your Virginia Unemployment benefits, please contact your local county Virginia Employment Commission (VEC) office. You can also call their toll-free customer service unemployment phone number at 866-832-2363. 

Customer Service is available to assist you Monday through Friday from 8:15am to 4:30pm and Saturday from 9am to 1pm.

If you are deaf or hearing impaired, please call the TTY Virginia Relay phone number at 711 or 800-828-1120.

If you have additional questions related to your Virginia Way2Go Debit Card, check out our article on the VA Way2Go Card FAQs.

Virginia DSS Customer Service Phone Number 

If you have specific questions related to your Virginia child support, TANF, or assistance benefits, please contact the Virginia Department of Social Services (DSS). 

You can reach the VA DSS by calling their toll-free customer service phone number at 1-800-468-8894. 

Customer Service is available to answer your questions Monday through Friday from 7am to 6pm ET. 

In addition, you can send them an email message for help on their website.

Virginia Way2Go FAQs

Way2Go Card Virginia FAQs

Get answers to your most frequently asked questions about the Way2Go Card Virginia:

How long does it take to get Way2Go Card Virginia?

The Way2Go Card® Virginia is mailed after your first payment is processed or a replacement is ordered. It may take up to 7 to 10 business days to receive your Way2Go Card in the mail. All Way2Go Cards are sent via USPS First Class Mail.

What time does Way2Go Card deposit?

Payments are deposited into your Way2Go Card account at 6am on your scheduled deposit day. Your funds are automatically credited to your Way2Go Card account. Funds are available for same-day-use.

Does the Way2Go Card have a routing number?

The Way2Go Card does not have a routing number that you can access. However, money can be transferred directly from your Way2Go Card account to a personal bank account.

What ATMs can I use my Way2Go Card at?

The Virginia Way2Go Card® can be used at any Debit Mastercard® ATM worldwide to make a withdrawal, deposit, check your balance, and view your transaction history.

What ATMs are free for Way2Go Cardholders?

To avoid ATM fees, Virginia Way2Go Card holders can use “in-network” MoneyPass ATM locations for free-of-charge. To find a MoneyPass ATM location near you, click here.

What is the Way2Go Card withdrawal limit?

The Way2Go Card has a maximum ATM cash withdrawal limit of $500.00 per calendar day. You are not authorized to withdraw more than $500 on any given day from your Way2Go Card VA account.

In conclusion, if you have additional questions related to your Way2Go Debit Card or Virginia assistance benefits, check out our complete article on the VA Way2Go Card FAQs.

Virginia Way2Go Card Balance Help

We hope this article was helpful to you! If you have additional questions regarding your Virginia Way2Go Card balance, please let us know in the comments below. We’re here to help.

Additionally, for more questions related to your Virginia Unemployment Benefits, please contact us.

In the meantime, be sure to check out our other articles for help with the VA Way2Go Card:

Virginia Way2Go Login Help
Create a Way2Go Card VA Online Account
Forgot VA Way2Go Card User ID?

Virginia Way2Go Card FAQs

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