Oklahoma Way2Go Card Help

Oklahoma Way2Go Card Guide

If you were sent an Oklahoma Way2Go Card for your Unemployment benefits, Cash benefits, or Tax Refund, you have come to the right place.

In this article, we will provide you with everything you need to know about your Oklahoma Way2Go Debit Card, including:

  • Oklahoma Way2Go Card Overview
  • Way to Go Card Oklahoma Features and Benefits
  • Way2Go Card Oklahoma Customer Service Number
  • Way2Go Card Oklahoma Login
  • Oklahoma Way2Go Card Transaction Fees

Oklahoma Way2Go Card by Debit MasterCard®

Oklahoma Way2Go CardOklahoma Way2Go Card for Tax Refund

The Oklahoma Way2Go Debit MasterCard® is the safe and convenient electronic payment system for receiving Unemployment, Cash Assistance, or Tax Refund payments. The Oklahoma Department of Human Services (DHS) implemented the electronic payment system to reduce fraud and provide recipients with immediate access to their benefit payments. For help with your Oklahoma Debit MasterCard®, continue reading below.

The Oklahoma Way2Go Card currently serves the following Oklahoma benefit programs:

  • Adoption and Foster Care
  • Temporary Assistance for Needy Families (TANF)
  • Low Income Heating and Energy Assistance Program (LIHEAP)
  • Sales Tax Rebates
  • Family Assistance
  • SSP for ABD
  • Refugee Assistance
  • Unemployment Insurance (UI)
  • Tax Refund

To find out how to contact Oklahoma Debit MasterCard Customer Service, then continue reading below.

Way to Go Card Oklahoma Features & Benefits

The Way to Go Card for Oklahoma by Debit MasterCard comes with a variety of features and benefits.

They include:

  • Oklahoma Way2Go Debit MasterCard® can be used worldwide, anywhere MasterCard® is accepted
  • FDIC Insured and PIN protected for a secure way to access your Oklahoma Cash Assistance Payments
  • Use your Oklahoma Way2Go Cash Benefits Card to make purchases & get cash back at MasterCard® merchants
  • No Monthly Maintenance Fees & Get Cash at any MasterCard® bank teller or ATM location
  • Unlimited 24/7 online access to your Oklahoma Way2Go MasterCard® balance and transaction history
  • Customer service is available 24/7 by contacting the Toll-Free Debit MasterCard® Phone Number

Way2Go Card Oklahoma Customer Service Number

For questions related to the Oklahoma Way2Go Card (Oklahoma Debit MasterCard®) for cash assistance benefits, call their toll-free Customer Service phone number at 1-888-401-9843. You can also visit them online at www.goprogram.com.

For International callers, please contact Customer Service using the phone number listed on the back of your card. Oklahoma Way2Go Card Customer Service is available 24 hours a day, 7 days a week, 365 days a year.

You can call customer service to do the following:

  • Report a lost or stolen Way2Go Card
  • Check your balance
  • Change your PIN
  • Review transaction history
  • Register a complaint about your OK Way2Go Card
  • Questions about card usage
  • Questions about international card usage

How to Activate the Oklahoma Debit MasterCard

To activate your Oklahoma Debit MasterCard® to receive benefit payments, call the toll-free phone number at 1-888-401-9843 to set up your PIN and start using your card today.

Before you can create your 4-digit PIN, you will be asked to provide:

  • Oklahoma Debit MasterCard® Number
  • Last 4-digits of your Social Security Number
  • Date of Birth (MM/DD/YYYY)

Once complete, you will be asked to select your four (4) digit Personal Identification Number (PIN). You will be asked to enter your PIN a second time for verification.

Please note: You cannot receive cash assistance benefits until you have successfully activated your card and registered your PIN.

Oklahoma Debit MasterCard Balance Check

To access your Oklahoma Way2Go Card balance and transaction history, please login your Oklahoma Cash Benefits Card online account. To login, visit your the OK Way2Go Card account home page here.

For step-by-step instructions on how to check your Oklahoma Way2Go Card balance, read our article here.

For more help with your OK Way2Go Card including help with online account login, payment schedule, and transaction fees, then continue reading below.

Way2Go Card Oklahoma Login

If you need help logging into your Oklahoma Way2Go Card online account, read our article on Way2Go Card Oklahoma Login article. We provide you with step-by-step instructions on how to login your account, including how to create an account if it’s your first time using the GoProgram website.

Way to Go Oklahoma Payment Schedule

Oklahoma cash assistance payments are available in your Oklahoma Debit Mastercard® account for use by 5pm on the banking day after your payment is deposited, received and processed. Please note that benefits will not be deposited until your scheduled date.

If you have questions about your Oklahoma Way to Go Card payments, including when your payments will be deposited to your Card, please contact the Oklahoma Department of Human Services (DHS). To contact the Oklahoma DHS, call their Customer Service phone number at 1-877-751-2972.

Oklahoma Debit MasterCard ATM Withdrawal Fees

Avoid Transaction fees and Service charges with your Oklahoma Debit MasterCard® by using “in-network” ATMs or MasterCard® Bank Tellers for cash withdrawals.

The Oklahoma Debit MasterCard® provides two (2) FREE ATM Cash Withdrawal per month at in-network ATM locations. Any ATM Cash Withdrawals over your two free monthly withdrawal will incur a $1.35 fee.

Any ATM Cash Withdrawal conducted at an out-of-network ATM is subject to a $1.35 per transaction fee.

For Bank Teller Cash Withdrawals, the Oklahoma Debit MasterCard® provides FREE unlimited bank teller withdrawals at MasterCard® Member Bank or Credit Union teller windows.

Oklahoma Way2Go Debit MasterCard Fees & Charges

Additional fees associated with your Oklahoma Debit MasterCard® include:

Oklahoma Way2Go Card by Debit MasterCard Fees
Transaction Type Fee per Transaction
Balance Alert Text Message $0.10
ATM Balance Inquiries $0.50
Calls to Customer Service (After your 5 Free/Month) $0.50
Bill Pay Request via Go Program $0.75
In-Network ATM Withdrawal (After 2 Free/Month) $1.35
Out-of-Network ATM Withdrawal $1.35
Transfer to Bank Checking Account $1.75
Card Replacement Fee (Standard Delivery) $4.00
Card Replacement Fee (Expedited Delivery) $14.00

There are NO Fees for automated reoccurring transfers, online balance inquiries or transaction history requests.

How to Avoid Oklahoma Debit MasterCard Fees

The best ways to avoid fees with your Oklahoma Debit MasterCard® is to:

  • Get Free Cash Back with your purchase at MasterCard® approved merchant locations
  • Make ATM Cash Withdrawals at in-network ATM locations
  • Check your Oklahoma MasterCard® EPPICard balance online

Oklahoma Way2Go Card Fraud & Scams

Please be aware that there are current reports of phishing emails, cell phone text messages, and vishing phone calls that are intended to obtain personal and/or card information. Phishing and vishing is a type of scam designed to steal your personal information.

We will never request any of your personal information such as Social Security Number, Way2Go Card Number or PIN through our website. We highly recommend that you DO NOT respond to requests like these.

Being informed is your best defense. If you believe your Oklahoma Way to Go Card account has been compromised, please call Oklahoma Debit MasterCard® Customer Service as soon as possible. Submitting a request to report your card as lost or stolen will help to protect your Oklahoma benefit payments.

Oklahoma Debit MasterCard Expiration

The Oklahoma Debit MasterCard® is good for three (3) years. If your card is about to expire, a new Oklahoma Debit MasterCard® will be mailed out to you approximately 30-days before the Expiration Date listed on your card.

If your mailing address has changed since your card was issued, call the Customer Service hotline (1-877-751-2972) or click here to find out how to update your address. Your new Oklahoma Debit MasterCard® cannot be forwarded to your new address. If they do not have your correct address, you may experience delays in receiving your Oklahoma Cash Benefits.

Oklahoma Way to Go Card Help

For more information on your Oklahoma Debit MasterCard® for Cash Benefits, check out our detailed Oklahoma Way2Go Cash Assistance Card article.


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