This is a review of the Mississipi Eppicard (MS Eppicard), including account login information, customer service phone number and how to get a live person on the phone, ATM, Fees and balance check information.
About Mississipi Eppicard
The MS Child Support Card is issued by the state’s Department of Human Services to make child support payment to eligible recipients. It is a convenient method because the funds are directly deposited into the card account on the due date, making the funds immediately available for use by recipients.
How to Activate MS Eppicard
Before you can use your card, you have to activate it. You also have to activate it to be able to register it online and gain access to account balance and transaction details.
Customer Service Phone Number
If you would like to speak to a live person regarding your MS Child Support Eppicard, you should call the numbers below. Note that there is a separate phone number to call if you are calling from outside the United States:
Call: 1-866-461-4095 (toll free)
International Calls: 1-801-352-3274 / TTY Calls: 1-877-906-0085
24 hours a day / 7 days a week
MS Child Support Card Balance Check Information
To check the balance on your Eppicard, you have three ways to do that – online, in-person, or by phone.
1.) Check your EPPICard Balance Online
The first method is to visit the website and log into your account using the User ID and Password you established at sign up. All transaction information is displayed immediately in date and time order. Monthly transaction history for the past 60 days can always be accessed online.
2.) Check your EPPI Card Balance In-Person
The second way to check your card balance is at an ATM. You are allowed a total of three (3) free balance inquiries each calendar month at Hancock Bank, Regions Bank, or Trustmark Bank ATM locations.
There is a fee of $0.75 for each inquiry after free are used and a fee of $0.75 at banks other than Hancock Bank, Regions Bank, or Trustmark Bank.
3.) Check your EPPICard Balance by Phone
You may also call the customer service number above to get your balance and transaction information. You can call the toll-free MS EPPICard Customer Service phone number at 1-866-461-4095.
Mississippi EPPICard Update and Changes
Attention Mississippi Unemployment Debit Card recipients! As of March 11, 2021 the Mississippi Department of Employment Security (MDES) has changed Debit Card providers.
The Mississippi EPPICard has now moved to the Mississippi Way2Go Card.
The Mississippi Way2Go Card is now being used to deliver benefits to recipients for the following programs:
- Unemployment Insurance (UI)
- Food Stamps (SNAP)
- Cash Assistance (TANF)
- Child Support
Starting at 9:00 pm, March 11, 2021 to 1:00 am, March 12th you will NOT be able to:
- Use your EPPI Card to make purchases or withdraw money at the ATM
- Access the EPPICard.com website
- Contact EPPICard Customer Service
Mississippi Way2Go Debit Card for Benefits Payments
For more information on the new Mississippi Way2Go Card, visit our Mississippi Way2Go Card Balance and Login article here. We provide you with information on how to get started with your MS Way2Go Card including how to access your benefits online, contact customer service, check your balance, and more.
If you currently have a Mississippi EPPICard, you can use your MS EPPICard until your balance reaches zero. Once your balance has reached $0.00, you must activate and use your MS Way2Go Card for receiving unemployment payments.
To get started with your new Way2Go Card Mississippi and access your benefits, you need to:
- Visit the new Mississippi Debit Card website at goprogram.com
- Register your new Way2Go Card
- Create a MS Way2Go User ID and Password
For help checking your Mississippi EPPICard balance and to login your online EPPICard MS account, read our EPPICard Login and Balance Instructions here.Way2Go Card Mississippi FAQs
MS EPPICard Questions
We hope this information was helpful. If you have any questions or comments about your Mississippi Eppi Card, please write them in our comments sections below. If you are having issues with customer service, we would like to know below.
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HI MY NAME IS SHAMEKA JONES AND I AM TRYING TO CHANGE MY PASSWORD AND LOGIN BECAUSE I DO NOT REMEMBER THEM! IT HAS BEEN AWHILE SINCE I RECEIVED IT! HOW CAN I GO ABOUT CHANGING
Trying see what card my child support on
Your automated system is the worst. Why are you hiding the live customer service rep? With today’s technology this should be a simple call. Maybe you want to collect a lot of fees by having people calling customer service several times to try and speak with a person. I would like to know if eppicard is requiring you to enter your card information online in order to view the balance or is this a scam. If I enter this information and it is a scam and my money is stolen I will be expecting eppicard to replace every penny due to the scam that you are running with your customer service.
My son needs a new card because the card expired
I have made Several attempts all Unsuccessful to reach Customer Service.Only want to know the Status of My Eppic Card. Received Letting fr UI state Benefits are on my card . Would greatly appreciate your attention to this matter .Thank you for your Service
I can’t get in touch wit my eppicard customer service I tried ever number
Is there any way I can get a live person on the phone I have money in my accnt and it won’t allow me to purchase, transfer, withdrawal.
Did you get a resolution? Having the same issue
I am trying to get a new child support card and balance on account . Due to receiving a letter that, said I had funds available from MDES. No one will talk to me, that I can understand, about this. Then on lady said I couldn’t get any help until I update my address. I then told the lady, that was difficult to understand, someone from MDES has my address because I received a letter.
Please help me.
How do I get my direct deposit information
This is the worst service ever they hardly ever answer the phones and the wait times is just ridiculous
WHERE IS MY CARD
I’ve been still able to use my old Child support card but do I suppose to receive a Way2Go card soon? Also I don’t know my Unique ID number never have…..or knew I had one to signup on that app!
My money has been deducted from my account???