9 comments

  • My account has been locked over 1 months I keep calling no results

  • Latosha Washington

    I lose my card how do I get a new one

  • Kristina Willis

    My childsupport card from illinois is expired, they didnt send me a new one, my adress has changed, but it will not let me put in my new adress to receive a new card. I tried calling the 800 phone number, no help at all, cant even get someone to talk to on there

    • L. Johnson

      I’m from Illinois as well, my card expired in December of 2019. They claimed to have sent me a new card on January 3, 2020. I have yet to receive my card. This is so ridiculous.

  • Shannon

    Horrible customer service when trying to dispute a transaction was on hold for 55 minutes and no help from a man who I couldn’t understand this is NOT ACCEPTABLE

  • LaTonya McPhee

    I’m highly upset. I have went through seven cards for frauds online. Also my online account never works nor can I get on it it’s been eight years already. Now I need another card because someone purchased a $67 order on my card. It’s a NEW CARD NO ONE HAS THE NUMBERS OR INFORMATION. I DON’T KNOW WHY I CAN’T KEEP MY MONEY ON MY CARD WHEN I NEED IT. SOMEONE UNKNOWN KEEPS TAKING IT OFF MY CARD BEFORE I GET TO IT. I want my $67 back and a new card.

    I TIRED OF GETTING ANOTHER CARD. IM TIRED OF THE RECORED VOICES ON THE PHONE FOR THIS NUMBER ALL THE TIME. NO ONE WHO IS HUMAN ANSWERS THE PHONE.

  • Nichole Wojtecki

    I ordered my new card on november 22 2019 and its december 13 and still no card.any idea when its coming???

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