Florida Unemployment EPPIcard Customer Service
If you are trying to find out how to contact Florida Unemployment EPPICard Customer Service, then you’ve come to the right place. In this article, we will give you step-by-step instructions on how to speak with a live person at EPPICard customer service about your Florida unemployment payments.
We will also cover:
- How to Activate your Florida EPPICard
- Florida EPPICard Balance Check Instructions
- FL EPPICard Customer Service Phone Number
- How to Speak with a Live Person at EPPICard Customer Service
- How to Login your EPPICard Online Account
For help with all of these topics, including how to speak with a representative at Florida Unemployment EPPICard Customer Service, then continue reading below.
Florida Unemployment EPPICard
The Florida Unemployment EPPICard is the most convenient and secure way to receive your Unemployment benefits. The Florida Department of Economic Opportunity (FDOE) implemented the EPPICard electronic payment system for safe and quick access to your Florida unemployment benefit payments.
For help with your Florida Unemployment Debit Card by EPPICard including card activation, balance check, customer service, login and more, then continue reading below.
Activate your Florida EPPICard
If you have a new Florida EPPI Card, you will first need to activate your card before you can access your child support payments and cash assistance benefits.
To activate your FL EPPICard, please contact customer service to set-up your 4-digit Personal Identification Number (PIN).
There are two ways to activate your EPPICard – online and by phone.
Option 1 – Online
To activate your Florida EPPICard for child support, TANF, and payroll payments online, please visit the FL EPPICard website at www.eppicard.com.
Once on the website, click the “New User” link below the login section. Follow the steps to activate your Florida EPPICard account.
Option 2 – By Phone
To activate your Florida EPPICard by Prepaid Debit MasterCard over the phone, please call the toll-free FL EPPICard customer service phone number at 1-888-898-3584.
You will be asked to provide:
- 16-digit Florida EPPICard Number
- Last 4-digits of your Social Security Number (SSN)
- Date of Birth (MM/DD/YYYY)
After that, you will be able to create your 4-digit PIN number. Once complete, sign the back of your card and it’s ready for use.
Check your FL EPPICard balance
There are three ways to check the balance on your Florida EPPICard – by phone, online, and in-person. Follow the instructions provided below to successfully check your Florida Unemployment Debit Card balance.
Option 1 – Phone
Call Florida Unemployment EPPICard Customer Service by using their toll-free phone number at 1-888-898-3584 to check your current balance.
You are allowed 5 free customer service calls each month. After your 5 free calls, there will be a $0.35 charge for each call to customer service.
Option 2 – Online
To check your Florida Unemployment Debit Card balance online, visit the Florida EPPIcard website. Once on the website, login to your FL EPPICard online account to view your unemployment card balance.
Option 3 – ATM
The last option to check your Florida EPPICard balance is in-person at an ATM. Visit a MoneyPass or Comerica Bank ATM location near you to check your FL EPPI Card balance.
*note that fees may apply for checking your balance. Read the terms and conditions carefully to avoid unwanted fees.
Florida EPPICard Transaction and ATM Service Fees
Below is the list of transaction and ATM service fees associated with your Florida EPPICard:
Florida Unemployment EPPICard Customer Service Phone Number
To speak with a live person at Florida EPPICard Customer Service, call their toll-free phone number at 1-888-898-3584.
If you are calling from outside of the United States, use the international customer service phone number at 1-866-601-2850.
Customer service representatives are available 24 hours a day, 7 days a week, 365 days a year.
You can call the Florida Unemployment EPPICard Customer Service hotline to
- Check your card balance
- Pick or change your PIN number
- Ask any questions regarding your FL EPPICard
- Review your recent transactions
- Dispute a charge on your card
- Setup phone deposit and low balance alerts
- Report a lost or stolen card
Speak with a Live Person at Florida EPPICard Customer Service
If you are having trouble getting a live person on the FL EPPICard Customer Service phone number, follow these instructions below:
- Dial the Florida EPPICard Customer Service phone number at 1-888-898-3584.
- After that, DO NOT press any button on your phone.
- Wait until the automated message repeats itself about four times.
- A message will say to call back later or wait on the line for a customer service representative.
- After several minutes, you are likely to get a FL EPPICard Customer Service representative to pick-up the call.
This “trick” has worked for several Florida EPPICard Cardholders when trying to speak with a live person. If all else fails, we suggest contacting your caseworker at the Florida Department of Economic Opportunity.
Login to your EPPICard Account
To login to your Florida EPPICard online account, follow the step-by-step instructions listed below.
Step 1 – Visit the Florida EPPIcard website.
Step 2 – Type your User ID into the box on the left side of the screen. After, click the yellow “Login” button.
For help, please refer to the screenshot below.
Additionally, if you are a new If you are a new user you may sign up for an account online by clicking the “New User” link below the login.
To sign up for an online FL EPPICard account, you will need:
- 16-digit Florida EPPIcard number
- 3-digit CVV number
- Social Security Number (SSN)
- Date of Birth (MM/DD/YYYY)
- An email address*
*Be sure that your email address is active in case you forget your user login information.
After you have provided this information, you will be asked to select a User ID and Password for your Florida EPPICard online account.
Once your account has been successfully registered, you can now login and access your Florida Unemployment benefit payments online.
Florida Unemployment EPPICard Questions
We hope this post on Florida Unemployment EPPICard Customer Service was helpful to you! If you have any questions about the Florida EPPICard, please let us know in the comments section below.