The Illinois EPPIcard is the most convenient way to receive your federal benefits.
Call the customer service hotline to select a PIN number
– Type your card number
– Enter the last four digits of your Social Security Number.
– Enter your Date of Birth (mm/dd/yyyy).
– Pick a four digit PIN. Enter it a second time to verify.
– Sign the back of your card in permanent ink.
Call Customer Service at 1-866-338-2944. Customer service representatives are available 24 hours a day, 7 days a week.
You can call the Illinois EPPICard Customer Service hotline to
By Phone: Call Customer Service at 1-866-338-2944.
You are allowed unlimited free customer service calls each month.
Online: Visit the Illinois EPPIcard website and login to your account
At an ATM: Visit any ATM to check the balance of your EPPIcard
*note that fees may apply for checking your balance. Read the terms and conditions carefully to avoid unwanted fees.
Visit the Illinois EPPIcard website.
Type your User ID into the box on the left side of the screen.
If you are a new user you may sign up for an account online.
To sign up for an online account you will need:
You will be asked to select a UserID and Password for future login purposes.
Click here to learn more about the Unemployment Debit Card in your state.
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I need to get a replacement card because my was lost in the mail
Didn't get my card yet and it's been over 3weeks for umemployment,I certified 2 weeks ago and I was approved for unemployment due to getting laid off cause of pandemic
I have never received a debit card dont know what to do when I call teleserve it says the money is in my account but I cant access it